Frequently Asked Questions

General Questions

All of the ads are manually reviewed – if your ad violates our posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in the rejection email Or Contact Our Team we will be able to fix or inform you about the situation.

We don’t allow ads that contain:

  • Advertisement which is not related to our website services.
  • Description or photos including content which illegal in Sri Lanka.
  • An item that is not located in Sri Lanka.
  • An invalid phone number or email address.
  • An unrealistic offer.
  • Offensive language.
  • Offensive pictures.
  • Text in the title or description that is not related to the advertisement.
  • Pictures that do not match or clearly show the advertisement.
  • Text in the first picture (except logos and product codes).
  • A non-specific item or service, e.g. a description of a company in general terms.
  • A URL link that is not relevant to the advertisement.
  • Offers and requests for items or services in the same ad.
  • Exact same content as another ad, re-published within 7 days.
  • Multiple items in the same ad.
  • In addition, once the ad is posted, if the User is going to edit the Advertisement, our team will have to review it again then approve. 

Signing up for an account on innaThanak.lk is quick, easy and completely free! To sign up on innaThanak.lk, please go to the Home page top Right corner there will be Login or Register Click that aand follow the instructions. You can sign up with an email address or through your Facebook account.

Once you have signed up, a link will be sent to your email with instructions on how to verify your email address.

In this option you can put your Ad in the home page and in the other ad’s your Featured Top ad will be shown on top before the other advertisements.

If you are having trouble logging in to your account, please check: 

  • You’ve Signed up for an account.
  • Entered the correct email address and password.
  • If you are still having trouble accessing your account, please contact us.

Simply Click the login option on right top corner and put your email and password correctly.

If you have created an account via Facebook, click on “Continue with Facebook” and follow the instructions.

To log out of your account, simply click the “Log out” option. 

Question about Paid Promotions like Featured Ad

In this option you can put your Ad in the home page and in the other ad’s your Featured Top ad will be shown on top before the other advertisements.

In the Premium Package, We advertise your Ad in our social media as well as one of our Featured ad’s in innaThanak.lk website. With this package you get more bonus chances of getting your needs done because of the high value of the audience in Social media platforms.

You can do Direct Bank Transfer
Or you can pay via our website online. we support PayPal services to secure your payments.

If you don’t see your Top Ad right away, it means that there are more Top Ads available than there are number of Top Ad spots. In this case, each Top Ad is given an equal chance of being displayed.

To see your Top Ad in action, you can try the following:

Go to the ……
Click through to the next few pages, or refresh your page to browse different Top Ads.

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